Ordering Information

If you require any futher information that is not listed here, please contact us with your query.

Payments

We are currently unable to take online payments for seeds. This is unfortunately the case across the entire seed industry.

Please place your order through the site and 'checkout' when you are ready to complete your order. You will then receive a confirmation email with your order details* and our payment details.

Payments can be made via bank transfer, cheque or postal order to the details supplied in your order confirmation email. As I am a sole trader, the name "Growers of Conviction" does not need to / should not be used and will not appear on customer paperwork as it is a 'product line' rather than the company name. Please see your order confirmation for more details

*Please see Privacy for more details on your order confirmation

I didn't receive a confirmation email?

Please allow up to 2 hours for your confirmation to arrive, though most should arrive within a few minutes. If your email has still not arrived, please check your SPAM or junk mail folder in case your order confirmation has ended up here. If your confirmation is not in either of these locations, you can login to your account to view the status of your order and request a new copy of the email.


Postage Information

Standard postage to UK mainland is free with all seed orders. Seeds sent within the UK will be sent via recorded delivery.

International and Discreet Shipping

For all international orders, we send by 'Candy Post' - seeds will be not be sent in Growers of Conviction packaging, but instead inside a packet of British candy / sweets. This gives the customer discretion and protection from the prying eyes of the postal system or others.
Candy Post is also available as an option for UK customers (please choose this option at checkout).
Please note that for certain international destinations, no return address will be supplied with your parcel


Privacy

In order to protect your privacy, actual item names will not be shown on any receipt, invoice or confirmation that you receive from us. Instead, each product ordered will appear under a 'codename'. Product codenames will be shown alongside the actual product name when you place your order, and you can also view your account at any point to view your ordered items, codenames, and order status.

Personal details such as name and delivery address that are collected when you place an order are kept strictly confidential. No personal details (including email addresses) will not be shared with any third parties, and your details are used for the sole purpose of dispatching your goods and keeping in contact with you regarding your order. If you wish, you can choose to have your personal details removed from our system when your order is dispatched - only your email address and password will be kept, in order to contact you about your order and allow you to log into your account in the future.

Discreet Shipping

For all international orders, we send by 'Candy Post' - seeds will be not be sent in Growers of Conviction packaging, but instead inside a packet of British candy / sweets. This gives the customer discretion and protection from the prying eyes of the postal system or others.
Candy Post is also available as an option for UK customers (please choose this option at checkout).
Please note that for certain international destinations, no return address will be supplied with your parcel